Your Salesforce org is doing more than it's ever done. It's running your sales pipeline, powering customer service, automating workflows, integrating with everything. It's become the backbone of how your business operates. But here's the thing: the more you build, the harder it gets to see what's actually happening inside. Errors hide. Automations fail silently. And when something breaks at 2 AM on a Friday, your team is flying blind.
We know what it's like to hunt through debug logs at midnight, to explain to executives why a "routine" deployment took down a critical process, to discover that something broke three weeks ago and nobody noticed. Pharos gives you real-time visibility into your Salesforce environment—so you catch problems before your users do, fix issues in minutes instead of days, and finally deploy with confidence. We believe better tools make better teams. And we believe every Salesforce professional deserves to see what's really going on in their org.
Nikita Prokopev is the founder and CEO of Pharos AI, building the company into the leading native observability platform for Salesforce. With more than two decades of hands-on engineering experience, Nikita is a recognized expert in Salesforce architecture, platform security, and application performance.
Nikita started coding at 12. By the time he was in college at the University of Illinois, he was building applications for NCSA and working with supercomputers.
His career includes a lengthy engagement with Salesforce, where he spent nearly nine years in R&D working on foundational technologies including Apex, Visualforce, My Domain, and the first cloud security scanner. His early contributions helped shape the metadata API and the secure, extensible platform Salesforce is today.
After Salesforce, Nikita led complex implementations as a consulting architect—and kept running into the same problem: teams had no idea what was really happening inside their orgs until something went wrong. He built Pharos to solve these issues and the challenges they were causing for companies on the platform.
Today, Nikita leads Pharos AI as CEO and Head of Product, combining deep platform expertise with a relentless focus on making Salesforce teams more effective.
Pharos works with organizations of every size—from scrappy nonprofits to Fortune 500 enterprises. Our customers include many companies and institutions we can't name publicly, but you'd recognize them. What they have in common is this: they've invested heavily in Salesforce, they're running complex operations on it, and they need to know it's working.
Pharos gives them that confidence. Whether you're managing a single org or building a multi-cloud center of excellence, we help you protect your investment and keep your business running.
We don't just sell into the Salesforce ecosystem—we're part of it. We present at Dreamin' events, share insights on common Salesforce challenges, and publish practical guidance on our blog.
We've also built something for the community that we're particularly proud of: Pharos Triton, a free, open-source logging framework. Pharos Triton gives any team, regardless of budget, enterprise-grade visibility across Apex, Lightning Web Components, and Flows.
Interested in advancing your career with a vibrant, growing company? We're now in the hunt for a Sales Account Executive, a new position with a great opportunity to grow and succeed with us. Check out the full job description.